Crafting the perfect review request message can be the difference between a 10% and 40% response rate. The best messages are short, personal, and make it easy for the customer to take action. Here are 20+ ready-to-use WhatsApp templates organized by business type.
What Makes a Great Review Request Message?
Before we dive into the templates, here are the 4 rules every review request should follow:
- Use their name — personalized messages get 2x more responses
- Keep it under 3 lines — nobody reads long WhatsApp messages from businesses
- Include a direct link — one tap should take them to Google Reviews
- No emojis overload — one or two is fine, a wall of emojis looks spammy
Restaurant Review Request Templates
Best sent within 1-2 hours after the meal while the experience is fresh.
Hi [Name], thank you for dining with us at [Restaurant Name]! We hope you enjoyed your meal. Would you mind sharing your experience with a quick Google review? It means a lot to us: [Link]
Hi [Name], it was great serving you today at [Restaurant Name]. If you have 30 seconds, a Google review would really help us out: [Link] Thank you!
Hi [Name], thanks for choosing [Restaurant Name]! Your feedback helps other food lovers discover us. Could you leave a quick review? [Link]
Salon & Spa Review Request Templates
Send right after the appointment when the customer is feeling great about their new look.
Hi [Name], hope you're loving your new look! If you enjoyed your visit to [Salon Name], we'd appreciate a quick Google review: [Link]
Hi [Name], thank you for visiting [Salon Name] today! Your feedback helps us serve you better. Could you share your experience? [Link]
Hi [Name], it was a pleasure having you at [Salon Name]. A quick review from you would mean the world to our team: [Link]
Clinic & Healthcare Review Request Templates
Keep a professional tone. Send after the consultation or treatment is complete.
Hi [Name], thank you for choosing [Clinic Name] for your healthcare needs. We value your feedback — would you mind sharing your experience on Google? [Link]
Hi [Name], we hope your visit to [Clinic Name] was comfortable. Your review helps other patients find quality healthcare: [Link] Thank you for your time.
Want to automate this?
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Gym & Fitness Review Request Templates
Works well after the first week or after achieving a milestone.
Hi [Name], great to have you at [Gym Name]! If you're enjoying your fitness journey with us, a Google review would really help: [Link]
Hi [Name], thanks for being part of the [Gym Name] community! Your feedback helps others discover us: [Link]
Real Estate & Property Review Request Templates
Send after a successful deal or property viewing.
Hi [Name], it was a pleasure helping you with your property search. If you had a good experience with [Agency Name], we'd appreciate your feedback on Google: [Link]
Hi [Name], thank you for trusting [Agency Name] with your property needs. A quick review would mean a lot to our team: [Link]
General Templates (Any Business)
These work for retail stores, service providers, tutors, consultants, and more.
Hi [Name], thank you for choosing [Business Name]! We'd love to hear about your experience. Could you leave us a quick Google review? [Link]
Hi [Name], your feedback matters to us. If you have a moment, please share your experience on Google: [Link] Thank you!
Hi [Name], thanks for your recent visit to [Business Name]. A Google review from you would really help us grow: [Link]
Follow-Up Reminder Templates
Send 2-3 days after the first request if the customer hasn't clicked. Only send one follow-up — never more.
Hi [Name], just a friendly reminder from [Business Name]. We'd really appreciate your feedback — it only takes a few seconds: [Link]
Hi [Name], your opinion matters to us! If you haven't had a chance yet, we'd love your review on Google: [Link] Thank you!
Tips for Maximum Response Rate
- Send within 2 hours of the service for best results
- Use WhatsApp — 90%+ open rate in India vs 20% for email
- One direct link — no extra steps between the message and Google
- Personalize every message with the customer's name
- Time it right — avoid early mornings and late nights
- Follow up once — a soft reminder after 2-3 days captures 15-20% more
Automate It
Copying and pasting these templates manually works for 5-10 customers. But if you're sending 50+ review requests a month, automation saves hours of time and ensures every customer gets asked. Tools like Starvio let you send personalized WhatsApp review requests automatically after each visit — no manual effort required.
Want to generate a custom message instantly? Try our free review message generator. For a complete strategy, read how to get more Google reviews for your business. And if you get a bad review, here's how to respond to negative reviews with professional templates.